Process alerts and technical notifications: efficient incident management with Nerve Centre
Immediate alerts for technical malfunctions, production alarms, and IT incidents. Our seamless solution effortlessly disseminates relevant information, optimizing operational efficiency and enabling challenges to be tackled with confidence.
Connects with existing systems and IT infrastructure
No hassle with new equipment that doesn’t integrate with your current IT landscape. This not only hinders growth, but also consumes a lot of time. Nerve Centre easily connects to the process monitoring systems you already use.
Resolve issues quickly with automated notifications
Incoming events trigger scenarios that automatically link the right people to the incident. Based on the input, the scenario formulates appropriate information and follows all communication steps.
For example, a scenario can send the on-duty engineers the exact fault information after an alert from a process monitoring system. The engineer knows exactly where to go to resolve the issue.
Inform large groups with specific information
Get in touch with large numbers of stakeholders directly through various channels. Whether it's by phone, SMS, VoIP, DECT devices, or pagers, everyone who needs it receives the right information.
Built-in duty and attendance registration
During incident management, you don’t want any uncertainty about who needs to be contacted or find out that the required experts are unavailable. Nerve Centre supports various methods of automatic and manual attendance registration. This can be based on location (GPS, WiFi, or Bluetooth Beacons), using an attendance console, manually via an app, or based on a schedule. This includes automatic notifications for insufficient attendance and extensive reporting capabilities.
Curious to see what Nerve Centre can do for you and your organization?
We have over 25 years of experience in alarm systems and safety across various industries. This enables us to share best practices with you, so you can immediately begin learning from incidents.
Take the step towards Nerve Centre Cloud and start improving right away.
Request a personal demo, free of charge and with no obligation.
